Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN7230A Mapping and Delivery Guide
Scope project requirements and process solutions

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTTEN7230A - Scope project requirements and process solutions
Description This unit describes the performance outcomes, skills and knowledge required to analyse project needs, prepare project scoping requirements and manage the scoping process.This includes developing scope management strategies and plans in line with business requirements and organisational strategy for the delivery of products and services.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Network engineering staff or senior technical officers with project management roles and authority to direct the activities of implementation staff apply the skills and knowledge in this unit.This unit is relevant when planning to provide customers with products and services in new and emerging technologies.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Telecommunications networks engineering
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Conduct project scope definition activities
  • Develop and confirm procedures for project authorisation with an appropriate authority for the commitment of resources and effort
  • Establish agreement of desired project outcomes with relevant stakeholders
  • Develop scope management plan to determine the scoping requirements
       
Element: Define and plan scoping project requirements and process solutions
  • Analyse needs in consultation with client and relevant stakeholders to verify project scope
  • Prepare project specifications with project objectives, deliverables, constraints, exclusions, assumptions and principal work activities for the delivery of products and services
  • Determine and agree measurable project outcomes and benefits to enable quantified evaluation of program performance
  • Develop and communicate scope definition, scope management strategies and plans to stakeholders and seek agreement
  • Align program scope to business requirements and organisational strategy
       
Element: Manage scoping process
  • Conduct regular program reviews to measure project performance and to ensure that stated program, business and strategic objectives are met
  • Establish and maintain change management system to form the basis of ongoing scope management
  • Conduct reviews of scope changes and take action to ensure that project and program objectives are achieved or modified
  • Measure project outcomes against defined program scope and aligned strategic objectives
  • Communicate results of program outcomes to appropriate authority
  • Manage the impact of scope changes within established time, cost and quality constraints according to change control procedures and to meet project objectives
  • Review project planning process and document recommendations for improvements to future projects
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

prepare project specifications with project objectives

develop scope management plan

develop scope management strategies

conduct regular program reviews

measure project outcomes

manage the impact of scope changes within established budget and timeline.

Context of, and specific resources for assessment

Assessment must ensure:

sites on which projects may be conducted

forecast data and tools involved in planning

range of software and hardware currently used in industry

relevant regulations, specifications that impact on forecasting activities.

Methods of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate undertaking project scoping tasks

direct observation of the candidate managing the changes to scope of a project

review of plans and specifications prepared by the candidate

oral or written questioning to assess knowledge of strategies for managing project scope and their application to different situations

review of completed documentation outlining recommendations for improvements to scoping future projects.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICTTEN7228A Manage project requirements and process implementations.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to analyse project needs

communication skills to liaise with and communicate decisions to enterprise personnel and stakeholders

literacy skills to:

review and amend project plans

write quality reports

numeracy skills to:

assess project parameters

calculate budget requirements and limitations

planning and organisational skills to

prioritise actions for successful outcomes

set out project requirements and priorities

problem solving skills to:

account for unexpected variations to requirements

control proposed changes in scope

research skills to gain and maintain relevant and current technical product knowledge

Required knowledge

products and solutions

project life cycle and the significance of scope management

scope management plans, methodologies, techniques and tools

typical challenges and issues encountered in project scope management and options for addressing these

vendor products

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project authorisation may be:

decided before involvement of the project manager

scope statement:

aim of project

explanation of project

tools to measure success

required at a number of critical review points during the project.

Appropriate authority may relate to:

authority to make decisions regarding the project

client

individual or group

owner

senior executive

sponsor.

Relevant stakeholders may include:

clients

decision makers

internal and external parties

sponsors

team members.

Scope management plan may relate to:

determining that a scope change has occurred or is about to occur

identifying and reporting incremental increases to scope that were not part of the original project requirements

identifying factors which influence changes to scope

implementing agreed changes to scope

monitoring and reporting:

achievement of project objectives

effect of scope changes on other areas.

Needs may be:

activity-oriented

computer systems or buildings

improvement-oriented

outcome-oriented

product-oriented.

Deliverables may include:

implementation plans

integration plans with existing network

preferred vendors

products and services defined within the project scope

proposed timelines

risk assessment strategy.

Products may include:

broadband connections

business solutions

iPhone

mobile internet

optical network

phone conferencing

wireless services.

Services may include:

assisting customer with new applications

assisting new product sourcing

business customer service

coverage

customer service

database hosting

international roaming

just-in-time deliveries

mobile service

quality of service (QoS)

service restoration.

Scope managementstrategies may relate to:

controlling program scope creep

determining that a scope change has occurred or is about to occur

managing factors which influence changes to scope

managing scope changes when they occur

managing the effect of scope changes on other areas and on the achievement of multiple project objectives

progressive refinement of scope throughout multiple project life cycles.

Project performance may include:

project's progress in terms of time and resources

time and resources spent on the projects, as compared to baseline data.

Change management system may include:

change to control boards or committees

configuration management

documentation

impact analysis

risk analysis.

Reviews of scope changes may include:

formal agreements:

contracts

subcontracts

memoranda of understanding

major elements of the program liable to change:

deletion of a line of business endeavour

deletion of poorly performing projects

new projects prioritising program

potential, perceived and actual changes

program documentation:

integrated (program) risk analysis

integrated budgets

integrated schedules

plans.

Change control procedures may include:

assessing risk to project timeline:

excess costs

excess resources required to complete project on time

contingency plan

monitoring and reviewing progress.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop and confirm procedures for project authorisation with an appropriate authority for the commitment of resources and effort 
Establish agreement of desired project outcomes with relevant stakeholders 
Develop scope management plan to determine the scoping requirements 
Analyse needs in consultation with client and relevant stakeholders to verify project scope 
Prepare project specifications with project objectives, deliverables, constraints, exclusions, assumptions and principal work activities for the delivery of products and services 
Determine and agree measurable project outcomes and benefits to enable quantified evaluation of program performance 
Develop and communicate scope definition, scope management strategies and plans to stakeholders and seek agreement 
Align program scope to business requirements and organisational strategy 
Conduct regular program reviews to measure project performance and to ensure that stated program, business and strategic objectives are met 
Establish and maintain change management system to form the basis of ongoing scope management 
Conduct reviews of scope changes and take action to ensure that project and program objectives are achieved or modified 
Measure project outcomes against defined program scope and aligned strategic objectives 
Communicate results of program outcomes to appropriate authority 
Manage the impact of scope changes within established time, cost and quality constraints according to change control procedures and to meet project objectives 
Review project planning process and document recommendations for improvements to future projects 

Forms

Assessment Cover Sheet

ICTTEN7230A - Scope project requirements and process solutions
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN7230A - Scope project requirements and process solutions

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: